Quick Summary
To activate Smart STB, give the Virtual MAC shown on the home screen to your IPTV provider. Your provider registers it on their MAG portal and sends you a portal URL. In Smart STB, open Settings > STB Settings > Portals, enter the portal URL in URL 1, then select Restart portal. Your channels, movies and series load in a few seconds.
Good to Know: Smart STB Uses Portals, Not M3U
Smart STB works like a MAG set-top box: it loads your provider’s portal (Stalker / MAG portal) with your virtual MAC. It doesn’t use M3U links or Xtream Codes, and it includes no channels. When you order, choose the MAG format, not M3U.
After you install Smart STB, it opens on the Smart STB Demo Portal with a few demo channels. To watch your own IPTV subscription, you need to connect Smart STB to your provider’s portal. This guide shows every step, from your virtual MAC to the portal URL and your first channel.
Step 1: Find Your Smart STB Virtual MAC Address
Open Smart STB. On the home screen, the Device info box shows Your Virtual MAC in yellow, with the note Give this MAC to your IPTV provider. Write it down exactly as shown (it starts with 00:1A:79). The box also shows your Subscription: Trial with its end date.
Step 2: Give Your Virtual MAC to Your IPTV Provider
When you order a subscription or a free trial from your IPTV provider, choose the MAG format and enter your virtual MAC. The screens below show a typical provider order page (the provider name is hidden). Your provider’s page may look different, but the steps are the same. You can also simply send your virtual MAC to your provider and ask for a MAG portal.
Choose MAG as the Product Type
In Select Product Type, choose MAG (not M3U).
No M3U or MAG Option on Your Provider’s Page?
If your provider’s order page doesn’t let you choose M3U or MAG, contact your provider on WhatsApp. Send them your virtual MAC address and the countries you want to watch. They add your MAC manually and send you your portal URL.
Enter Your Virtual MAC in MAG Address
Type your Smart STB virtual MAC in MAG Address, in the format 00:1A:79:XX:XX:XX. Check every character, then select Continue.
Review Your Order and Check Out
Check your order and select Checkout. Then enter your name, email and password to create your account.
Select Complete Order
At the bottom of the page, select Complete Order. Your provider sends a confirmation email.
Step 3: Get Your Portal URL
In your provider’s client area, open your active service and select View Details.
The MAG Box section shows your portal URL (it often ends with /c/ or /portalstb) and your Current MAG device, which must match your virtual MAC. If you change TV or device, enter the new MAC in New MAG device and select Change. Many providers simply send the portal URL by email or WhatsApp instead.
Step 4: Add the Portal URL in Smart STB
Open STB Settings
On the Smart STB home screen, move to Settings and select STB SETTINGS.
Select Portals
In System settings, select Portals.
Type the Portal URL in URL 1
Select URL 1 and type the portal URL from your provider exactly as you received it, then select Next. You can also give the portal a name. Typing on a phone is easier: scan the QR code under Scan to edit portals on the home screen, or open the address shown under it, and add the portal from your phone.
Step 5: Restart the Portal
Go back to System settings and select Restart portal.
When Smart STB asks Restart portal?, select Yes.
Smart STB loads your provider’s portal. The home screen now shows your provider’s categories instead of the demo portal: Smart STB is activated with your subscription.
Watch Live TV, Movies and Series
TV
Open TV, choose a category, then a channel. Use TV Guide on the right for the EPG, and Favorite or Find at the bottom.
Video Club
Video Club lists the movies from your provider, sorted by date added. Select a title to see its details and play it.
TV Series
TV Series works the same way: choose a series, then a season and an episode.
Smart STB Free Trial and App Activation
Every device gets a free 7-day trial of the Smart STB app, shown as Subscription: Trial with its end date in Device info. This is separate from your IPTV subscription. When the trial ends, activate the app from STB Settings > Activation.
Smart STB app license prices: see the Smart STB subscription guide.
Smart STB Not Working? Quick Fixes
- Still on the demo portal: check the portal URL in URL 1, then select Restart portal.
- Portal doesn’t load or shows an error: your provider hasn’t registered your MAC yet, or the MAC is wrong. Compare the virtual MAC on the home screen with the MAC in your provider’s client area.
- Typing mistakes: type the portal URL exactly, including http://, the port and the ending (/c/ or /portalstb).
- Changed device: a new device has a new virtual MAC. Update it in your provider’s client area (New MAG device).
- Using a VPN: ask your provider for their VPN portal URL.
- Trial ended: activate the app from STB Settings > Activation.
More problems? See the full guide: Smart STB not working: easy fixes.
Frequently Asked Questions
How do I activate Smart STB?
Give the virtual MAC from the home screen to your IPTV provider, add the portal URL they send you in STB Settings > Portals > URL 1, then select Restart portal.
Where is my Smart STB MAC address?
On the home screen, in the Device info box: Your Virtual MAC. It starts with 00:1A:79.
Can I use M3U or Xtream Codes in Smart STB?
No. Smart STB uses MAG portals. Ask your provider for the MAG format and a portal URL.
What is a portal URL?
It is the address of your provider’s MAG (Stalker) portal, for example http://server:port/c/. Your provider sends it after registering your MAC.
Why does Smart STB still show the demo portal?
The portal URL is missing or wrong. Check URL 1 in Portals and restart the portal.
How do I restart the portal in Smart STB?
Open STB Settings and select Restart portal, then Yes.
Can I add the portal from my phone?
Yes. Scan the QR code under Scan to edit portals on the home screen, or open the address shown under it.
How long is the Smart STB free trial?
7 days per device. After that, activate the app from STB Settings > Activation.
Does Smart STB provide channels?
No. Channels, movies and series come from your IPTV provider’s portal.
Smart STB is activated. Haven’t installed it yet? See how to install Smart STB, or browse all Smart STB guides.
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